Quote:
Originally Posted by Kiwigirl
Hey there SwirlsGirl - I am not sure whom you spoke to at support @ Clips BUT if you could please contact me directly at jo @ clips4sale.com I personally will follow up on your concern until it is resolved.
I am not 100% certain as to why this is occurring BUT I think it is related to random data being pulled. All because there has been no sales does not mean that there are not top selling clips in the history.
Sorry for the issues you are encountering but I assure you that they will be tended too.
Please include your store numbers in the email.
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3 days later and multiple board posts there is no reasonable explanation from clips4sale or other store owners that would explain how one's top selling clip order would rotate and change more than 5 times, without 1 clips being sold.
It is a straight forward reasonable question. Your telephone support agreed it should not be happening. Common sense says it should not be happening.
It is cut and dry, the top selling clip order has changed numerous times without any clips being sold.
Nobody wants to be accused of fraud or chicanery but nobody seems to want to give you a reasonable and logical explanation as to why things happen that should not be happening.
Its logical to me that clips should be selling, just updated the store with new unreleased content, "top selling clip order" is changing to indicate sales coming in, however no sales are being credited in my admin, and still no reasonable explanation... a bunch of PR,
Its not rocket science if a company is struggling what would stop them from implementing skim tactics to increase their revenue?
When your content is being billed by someone else and you have no ability to verify transactions, you are at their mercy, and can be told just about anything.
I respectfully assert that many companies that we do business with are in worse shape than they will admit, because at the end of the day they need our confidence in them to remain high, so that they remain in business.
So what we have is constant stats anomalies that make no sense, public relations explanations that defy reason and insult intelligence, and multiple posts from multiple webmasters about the same exact concerns.
And I am well within my right to exercise free speech here. You guys have had 3 days and instead of anything being done, you are now asking for information again about this, when it was already given.
More PR tactics, delay, delay,confuse, maybe it will go away. Same thing happens with ccbill, you report something on the phone, then come to the boards, and have a PR person come in and ask for your info again.
I will say it again, in 6 years of using clips4sale, I have never seen top selling clip order change without any sales coming in.
Clips4sale agreed it should not happen, and was given information. Its been 3 days, I would think that is a serious issue, and it has yet to be addressed.
Its never happened, and I do not believe some random glitch would cause direct and noticeable changes in a specific store's top selling clip order more than 5 times in one day without any clips being sold.
It is what it is, you won't address or explain it, so the phenomenon will have to explain itself, I hope this is a lesson and people can see what this industry is becoming.