Quote:
Originally Posted by borked
Downtime is one thing - paying for a backup service you can't access to right these wrongs is totally another...
the official email says all backup data has been transferred over to isprime - so the onus is with them....
please get me access to this backup data so I can move it to another box to get sites back online - this is what a backup service was paid for... to put right a wrong quickly and efficiently.
I hope ISPrime can show their mettle.
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I called ISPrime 5 times about this, their stance is they are helping out with customers migrating to ISPrime
only. They have access to the backups for this purpose. If you are migrating to any other network you need to contact RCN. God speed to them.
I really hope the person responsible for this attack is brought to justice.