Originally Posted by kichi

its not lost sales, its a lost database with 60k in rebills. And yes i do have backups of everythign 10 times over but not the userbase which they told me was being backed up with double redundancy.

Regardless, i finally made the proper threats and talked to the right people and got my files. so I am fine now. they were making up the proper backups all along, i just never got the right person on the horn.