Quote:
Originally Posted by ISPrime_dimi
We ask that you contact us via email to [email protected] with the following information:
Your RCN customer #
Server Alias
First and Last Name
Please do not ICQ or call in, as this will only slow down the account creation process.
We ask for some understanding due to the highly difficult circumstances of this situation. We are working as fast as possible to restore accounts of customers who are migrating to ISPRIME, and again asking you to keep in mind that we are limited by the existing RCN backup servers and disk I/O limitations.
Please understand that this is not only a new server setup, but also a data recovery process -- which does require extra time. |
I did this with no response yesterday the min it was announced, I called in at night and they said it must have got deleted.
So I did it again last night, and you are telling me I shouldn't call to ask if you even have my email let alone my server?