When we acquire a business that uses PC based desktops, one of the first things we do is switch them to Mac. We have done this several times and when comparing IT support costs before and after, it's always a big win saving lots of money.
The hardware may be on the face of it more expensive than PC hardware however the OS is rock solid compared to Windows and the support cost per seat of a Mac is around 5 - 10% of that of a PC seat.
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