Quote:
Originally Posted by kong
Getting tired of the "ISPrime is in this to HELP" bullshit.
Taking our money by promising to get us online quickly is NOT helping us out when you do not actually get us up.
You promised to put do your best and get those that paid you money up a soon as possible. You took on 100+ clients, and those that signed up before the rush are not being looked after.
I call that taking in as much money as you can right away, from desperate people, and worrying about us actually getting online later.
I am sure many would "open" their doors to 100+ accounts as well. Actually getting them online in a timely matter as promised is another matter.
Also, blaming it on a bottleneck with backups is more bullshit. We have had our data two days ago and we still cannot get you guys to make simple DNS entries and get us online.
Stop saying you are doing this to help. You are not. This is business. Just get the fucking job done.
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RCN goes down.
RCN states that they are maxing things out and it's taking too long.
ISPrime is going to help to 'speed things up' since it would take RCN 4000 man hours to complete.
ISPrime requires payment up front before they will 'help'. Really, couldn't finish out the contracts or sign with a grace period? I know shit costs money but don't act like it's out of the goodness of your heart when you are charging (probably a higher rate than they were paying) for your 'help'.
A lot of shit still isn't up.
ISPrime states that they can only get shit as fast as the backup servers allow which is EXACTLY WHAT IN THE FUCK COULD BE DONE IN THE FIRST PLACE.
So, yeah. Agree with you 100%. Stop talking all this shit about 'helping' and get the motherfuckers who switched to you up and running. I've seen too many people here complaining about simple tasks not being done by ISPrime and getting attitude from the customer support line.
I called ISPrime years ago about getting a server and you were overpriced assholes then.
The industry thanks you!