My epassporte experience and resolution
I had a few hundred caught up in my virtual visa when it all hit the fan earlier this year for epassporte. I just kind of waited it out hoping they'd come back online, obviously that won't happen now.
So earlier this week i emailed SKNAB and epassporte about the situation (frozen funds, not my abs), SKNAB replied and told me to call them during business hours to work it out. So I did, after going through the usual confirmations the kind Caribbean woman on the phone let me know my virtual visa details and my balance which was in full and available, however i couldn't get my cvv at that time, she told me to call back in a few days. So i called back today, got my cvv with very little hassle. Went immediately online and used the virtual visa to renew some domains and paid some hosting bills which all conveniently added up to within a dollar of my available balance... case closed.
That's it -- two short phone calls, and i spent the balance. Nothing lost. If i had been smarter and saved my virtual visa details locally instead of relying on the epassporte message center it seems i wouldnt have even had to of made the calls at all.
For what it's worth, I'm happy enough that it worked out and I had no exposure. Maybe this will help anyone else that is struggling to get to their funds.
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