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Old 10-23-2010, 01:19 PM  
WebairGerard
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Join Date: Sep 2005
Posts: 8,113
Quote:
Originally Posted by Machete_ View Post
You need to open a support ticket just to install WP?

Wow, sounds like an awesome host

Actually we have one click wordpress installs. I never said that you need to open a ticket for that in my post. I don't know you, nor do I think we have done business together so I don't what your objective is here.

Maybe you should read my post again. I will paste it here for you again for your convenience:
"strange, looks like you came to post on the boards before even opening your support ticket or at about the same time? I see that a technician has replied to your ticket and that they are checking this for you and will update you shortly."

Machete, we have a support system in place. If a client has an issue, regardless of what it is. (in this case he had trouble with wordpress install) a support ticket is important part of the process to help document, fix and track the issue. I am sure you can appreciate and understand that.
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