Quote:
Originally Posted by Machete_
You need to open a support ticket just to install WP?
Wow, sounds like an awesome host

|
Actually we have one click wordpress installs. I never said that you need to open a ticket for that in my post. I don't know you, nor do I think we have done business together so I don't what your objective is here.
Maybe you should read my post again.

I will paste it here for you again for your convenience:
"strange, looks like you came to post on the boards before even opening your support ticket or at about the same time? I see that a technician has replied to your ticket and that they are checking this for you and will update you shortly."
Machete, we have a support system in place. If a client has an issue, regardless of what it is. (in this case he had trouble with wordpress install) a support ticket is important part of the process to help document, fix and track the issue. I am sure you can appreciate and understand that.