I am extremely disappointed in LiveJasmin
First of all, I did email their support team before posting this thread. I wanted to give them the opportunity to do me right. Unfortunately, the only resolution I have gotten from them is that they must follow policy.
I opened a studio account with them and aggressively recruited webcam performers for about a year. I had approximately 60 active performer accounts at one time.
In the beginning, things were great! Checks were always on time. I got so confident that checks would always be here, that I started paying my performers out of pocket before getting paid myself.
Then starting with June's payment, checks stopped coming. They seemed to start promoting Payoneer around this time. I'm not sure if this is their own company or a strong affiliate of theirs. But their response when I inquired about missing payment they told me to avoid the situation in the future and opt for payment through Payoneer.
Hesitant, I told them I would wait and see what would happen with the next check. The next 2 checks never arrived.
(In response to "why did I wait till 3 checks": I'm a glutton for punishment I guess.)
So I finally bit the bullet and opened a Payoneer account and they cancelled the checks and deposited the funds into my Payoneer account.
My gripe is that they charged me 3 cancel check fees ($35 each), and now I get bombarded with nickel and dime fees to simply access the money I earned.
I could understand if one check went missing.. it happens. But 3 in a row? I feel like it was all by design in order to push members into Payoneer.
I am extremely disappointed. You would think that a business model that relies on keeping it's content providers happy would be better than that.
I have since been moving all of my performers to Streamate (who has never missed a check and pay weekly).
Nonetheless, I would have rather kept everyone on Jasmin, but not under these circumstances.
|