10-25-2010, 12:37 PM
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It's 42
Industry Role:
Join Date: Jun 2010
Location: Global
Posts: 18,083
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Quote:
Originally Posted by beta-tester
people (we) with more than 7.5k will get mail in the next few days I am sure....
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I certainly hope you are correct ... This has gone on too long over 7 weeks in total. I submitted the documentation they requested October 12. It should normally take 48 hours to conclude this "verification process."
SKNANB created any massive workload themselves by setting the documentation requirement level so low, at any account over $2K. If they want to create "make-work" hire workers to do this ...
They set the verification standards with ePassporte NV ? not me! Why is my money held hostage now?
Quote:
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SKNANB has determined, after consultation with all relevant parties, including a significant number of cardholders, that, generally, the best and most efficient way to return funds to those relatively few cardholders with balances over $7,500 (vs. the originally considered $10,000) is through a Bank Draft or Wire Transfer. Up until now, most cardholders in this bracket will have only received the initial receipt confirmation email in response to documentation provided. In the next few days, cardholders will receive an email with the additional documentation required in order to facilitate either the Bank Draft or Wire Transfer.
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"[after] consultation with all relevant parties, ..."
Just who is relevant? They having a "party" there?
It took this long to figure this out? Weeks? "considered?"
So, if anyone is reading this from SKNANB ? the email I sent this morning to you and your legal department is no idle threat. |
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