Quote:
Originally Posted by OneWhoKnows
Ok, first of all you started your conversation with "what about my account then" - I'd start it like "hi, I'm urlhammer from GFY, my cashx ID is XXXXX and I have the following problem. .... can you please look into that".
Then you didn't ask questions, you told him what you won't do and he told you that this does not comply with his company's policy, after that you were acting totally pissed off.
About the ID No. - dunno about how a US ID looks like, but over here you need the ID number to verify that the document is real and not some photochopped bullshit. So yeah, I perfectly understand that they need this ID.
Last but not least, it's just uncool to post private conversations without knowledge/agreement of all persons involved on a public forum.
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I didn't start the conversation properly no, because he had added me to his ICQ, I tried talking to him, then he didn't respond so I blocked him. Then I unblocked him and tried to give him another chance and then he responded, then my conversation went as fit..
As I stated, he knew who I was because of the questions I asked him in the other thread about CashX so when he added me he knew what he was doing and who I was..
I won't explain myself on this issue anymore, I did finally send in a support ticket, but it was to cancel my account.
If an operation and dialog can't run smooth then what's the sense in using the service. If I go to my dentist and he doesn't explain to me what he's doing, then I go to another dentist. (simple as that). He can come in here with all the usernames he wants, but he's the one that wanted to play dumb or not answer my questions in ICQ. As I said he knew what he was trying to avoide which was me posting the conversation and I have to admit he did it well. Conversations yes are private, but if something shady is going on, the world must know.
He should have just explained the policy and answered my question as to why I (US citizen) has to upload my DL numbers to him.
Sorry but once they get your DL numbers, your account numbers and your address people can pretty much steal your identity. I am trying to avoid this fiasco for a 2nd time in my life. As it is I have to shred about 2 pounds of papers a week before I throw out the trash. (Something I hate doing) but I realize now that it has to be done after going through what I went through.
As I also said, 3 weeks went by and I didn't even get my PIN numbers, to which he stated he was going to "get on that" and send them to me to verify my address through snail mail. Like I said, if you can't accomplish something like that as a business payment service, something is wrong. How do I know they will send my check to me?
Maybe someone else has a good experience with them, and they can surely voice that but coming in here calling me a retard for the conversation I had with him is not fair. I never used bad language or insulted him. As a business person I want straight up questions answered (time is money). I don't have time to dick around.
All I know is, I run a popular mainstream eCommerce site and he just lost business.