Originally Posted by Barefootsies

Very odd.

Whenever I have needed anything from Verotel, I get an answer quickly. At least during the work week, and Dutchie business hours. I guess I simply know the right way to contact them.

I have been with them something like 6-7 years now, and I can't say I have ever had any real major issues. It's not to say things have not come up, but they are typically resolved fairly quickly. Which is all I expect or ask.

*shrug*