They were always trying to cause problems for me too, always sending mail and calling my home in USA trying to blackmail me
When I tried to move away from their servers, they said no, and wouldn't allow me to have access to the servers to make the site transfers to other hosting, basically they were holding my sites hostage
I still remember the guy that con'd me into signing with them, tell me "with jupiterhosting you WILL sleep well at night, EVERY night"
....then 2 weeks later, I am on vacation, and my sites are down for 4 days in a row
These guys deserved to be sued and put out of business