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Old 11-01-2010, 05:09 PM  
germ
( o Y o )
 
Industry Role:
Join Date: Oct 2002
Posts: 3,108
Anyone from Moniker around?

So...I've been trying to renew a couple of domains that I have with Moniker for 3 days now.

They've hit my account 3 times for the funds, but then give me the error that my address or zip code is incorrect (it's not). I now have 2 days until I lose my domains.

So I call their support number. The message informs me that they're available 24/7 via http://help.moniker.com, and that their phone support is available from 9am to 9pm EST. It's 8pm EST and instead of being able to talk to someone....they asked me to leave a message and told me they would get back to me in 4-6 hours.

Anyone from Moniker wanna explain to me why I shouldn't just go to another registrar?
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