Quote:
Originally Posted by jrzeygirl
Hey there...I'm sorry for the inconvenience you've experienced. Where did you leave a voicemail? Why didn't you email/ICQ me? Please email me directly at [email protected] with the details of your issue and I'd be happy to assist you! |
I left a voicemail at the phone number listed on your website, which is 1-800-688-6311. I just called a few minutes ago and, after it puts you on hold for 5-10 minutes....it rings like youre about to be connected to someone, and then promptly disconnects the call. that happened twice in a row.
i didnt previously have your email and ICQ until I made this thread. I sent you an ICQ about 30 minutes ago and I just now sent you an email with "germ from GFY" in the subject. It's annoying that you guys have non functional telephone and web based support systems. as far as i can tell, monikers entire customer support is one person with an email and an ICQ.
Hopefully we can get this resolved.