it was a simple issue of the example template they had in the admin not formatted correctly to show the tags needed.
I re-submitted it and it went through now.
Unfortunately once again it takes a GFY post to get things done, and although I hate doing it, I will not tolerate any lack of support on an issue as important and urgent as my affiliate payouts. Although many support issues a 24 to 48 hour response time is reasonable, not in this case.
Anyways, things are done, money was sent, thread purpose served, go about your business now.
