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1st problem: We had made a change to our infrastructure which meant that post backs were not able to get through into our servers. At no point did epoch let us know that post backs were failing, nor was there a status update anywhere on their site. It had been down for 4-8 weeks, and not once did they let us know something went wrong. This meant users were able to access the site, even if they canceled or refunded.
2nd problem: When generating MemberPlus entries (i.e. an additional transaction which spawns from the original transaction), in essense becoming a "one click", there is a problem where the password field is not enforced, and therefore can sometimes be blank. Because of this, the transaction fails to generate a password in NATS, effectively billing the user, but not allowing them to access anything.
Duke
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My mother said, to get things done
You'd better not mess with Major Tom
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