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Originally Posted by uglyduckling
so their customer support costs you money?.....
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You can do online chat for free during normal business hours. I waited an hour and 15 minutes one time to chat with a rep and she kind of had an attitude about her. To speak over the phone they charge $1 per minute.
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Will I be charged if I choose to contact Customer Support via Phone?
Yes, you will be charged at a rate of $1.00 per minute except for login problems, forgotten passwords, and change of personal information. Please use email [email protected] or live chat for other questions and inquiries.
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