Quote:
Originally Posted by directfiesta
That is absolutely correct .. and the business selling the bike should sell one that works , tough will not have the performance and features of the car .  |
indeed.
And a marketing tip for web hosting services: if you promise that your cheapest server will perform at X point, you better provide X+1. The "ah you'd upgrade" chant won't work, because if you can't deliver what you promise on your most basic plan (which has room to upgrade) how do you expect me to believe you'll do better once I'm already upgraded? You have my word I won't, and as a matter of fact I never did.
Speaking of which, the past week some hosting support guy told me to upgrade for just a simple addition. They wanted me to upgrade to a plan worth 500% more per month (really) when I just needed to test a script (which they knew). So I politely decline, told them to keep that cheap plan and got a brand new server with another provider paying what I was paying x2.5. They got greed and ended with empty hands.
Remember: it's 10 times easier and cheaper to keep a happy customer (not to mention future business and mouth to mouth added business) than to get a new one. It's marketing 101, and even tho I understand many hosting companies don't have any marketing specialist, some of you should really read a book or something (btw, I'm talking about hosting, but it applies to many companies)