Quote:
Originally Posted by Shap
Dave did you see my post about existing members. Did you change their recurring price to the new lower price?
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This is the key question which is probably why it has been missed twice.
The right thing to do is to change all existing members to rebill at the new price, but that would mean taking what one would assume would be a massive hit on future rebills, and I would imagine it would not be easy for new sales to cover that, and so chances are that existing customers will only be switched if they find out/ask..... right?