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Old 12-06-2010, 12:21 PM  
rigo82
Confirmed User
 
Join Date: Aug 2009
Posts: 130
Epassporte Visa Card vs Refunds, cancelled autorization for online orders

Hello

I have an epassporte visa card and i have some issues with refunds, or cancelled orders for online orders.

I want to know if others noticed the same problems and how they resolve it.

I receive a PaYPal refund on 11/01/2010 and i did not have it back on my card until now. I made an order on a site on 11/20/2010 which was cancelled, on my card they appear as charged. I made an order for 85.50$ which i was charged in the end only 75$, in my visa card they appear 85.50$.

So, since the bank unbloked the card, they do not take in consideration refunds, cancelled autorization, or the actual charge.

I called the bank and they said i should send them proof for this, so they can realease my money.

Does anyone else happen this before? How did you resolve it..if?
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