So we ordered a box of Amazon.com gift cards last week, they were supposed to arrive via fedex in 1 day. Long and the short of it they never came. I talked to Amazon and Fedex today and they say the cards were delivered but not signed for, just left outside. Also we get deliveries here all the time, FedEx usually comes in and hand delivers items even when they don't require a signature (especially around the holidays looking for the business tip). So something seems rotten in denmark....
I asked them if they can cancel the batch they sent and send another one and they said they don't know. I told them we really need these cards now so why don't I just order another box of cards and they refund the first box when they get this straightened out and they told me not to, to wait at least another 24 hours as they aren't sure how to handle this.
Why can't Amazon cancel the cards? If the cards can't be cancelled why weren't they insured with FedEx? And why in god's name wouldn't they have someone sign for the damn things. I don't know if any of you have ever ordered bulk gift cards from amazon but it's not like you choose a shipping option, it's automatic 1 day fedex.
Sorry I'm posting about this, but I'm so fucking pissed off I can't sleep.
I just don't understand the major malfunction. Surely this can't be the first time something like this has happened.