Originally Posted by kmdguy

OK, well I finally got a response. I received an email saying that my account was being "audited", whatever that might mean and that I now have access restored. I'm still missing several payments so hopefully they can get those rectified soon. I found it curious that when I phoned tech support, told them I have been emailing for several weeks with no response, he saw no problem with that and told me that I just need to be a little more patient. He thought several weeks was OK. I'm sorry, but several weeks without a single response? At 2257Safe we reply to emails 99.9% of the time within one day, usually within one or two hours at the worst.