Quote:
Originally Posted by AlmightyJim
Offer this back-up as a standard feature on all accounts and make the customer aware of the importance as well as the added cost based on usage... then if the customer wants to opt out he will make that decision as an educated consumer...
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Maybe hosts should do this, but most don't for two major reasons ...
1. Unmanaged is just that, unmanaged - backups are responsibility of such customers. Managed plans tend to be better, but often even some of those don't include adequate backup service either.
2. Many customers (and it may be worse in adult) shop on price alone; airline fare shopping mentality - or in this case, for hosts to offer such deep-discounts means lots of corners are going to be cut, along with many aspects of the service, such as backups, being offered separately for extra.
Bottom line is don't expect much for $xx dedicated server "specials" - there's practically no markup on that. In addition, some hosts use "specials" as a way to recycle old servers / used components, such as HDs.
Ron