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Thats why I install things on my own. Things like WP are easy to install anyway. If I get an error I just google it and 90% of the time you know its its some php feature or server config. I had problem with one of the scripts and these guys threw custom made php.ini in my account and it was all fixed same day. What you were dealing with is something that was system wide and it took time for them to find it. I never bother looking at "one click installs" anyway.
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