Since Tomas seems to be a bit more active in this thread....
Quote:
Originally Posted by MainManRay
why the hell didnt they make a formal anouncement in the admin or via email ON THE 23rd when they said they found out instead of waiting a week and 'laxin over christmas? Also their payments read "payment cleared" in the admin - why werent they marked as "payment delayed"? No excuse.
IF an IPSP are having issues of any kind - not informing their clients immediately (and on gfy etc) will turn them quickly into another DMR/Ibill and all the others like them faster than they can shout chargebacks.
This thread is gonna hit them hard as new potential clients search for zombaio before risking their hard earned cash with an IPSP
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See, this is the problem I'm having, and I'm sure many others are as well... The first thing i thought when we... finally... got an email earlier today regarding the delayed payouts is "here we go again". But sure, blame it on the holidays I guess, blame it on this, blame it on that... in the end it's not like you're going to be held responsible even if you do rob us blind.
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Also.. where is our money? I think we're entitled to a little more info than "soon"... if you recall, epassporte also kept saying "soon" and look what happened. Making statements like "so things should run as normal again" and "but hopefully solved for many" are huge red flag indicators that something is amiss. So you really need to answer, for your own sake and ours... where is our money? Especially considering the payout reports show these delayed payments as "payout cleared!" in the zombaio admin...
If history is any indication, you need to be on top of this and giving us a hell of a lot more information than what you are imho.