Quote:
Originally Posted by MainManRay
Zoa I assume you mean the webmaster admin?....
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2/ Yes, i did, all payments in the batch that was corrupt was re-sent. In the batch there is payout dates, some of them are up to 14 days in advance, and some of them a few days in advance depending on settings and processing history. You can see which payments that were in the batch in ZOA (Zombaio Online Administrator), they are marked with "late". If you need further information about YOUR payouts, you should contact the support. I don't think you want a list over gfy?
3/ We are not talking dates, we are talking hours.
4/ Yes, Swift EU IBAN could clear earliest on monday (tomorrow is also a holyday)
Quote:
Originally Posted by MainManRay
My advice to you is brush of the snow, pack away the christmas tree and get the bank to our money to us this week to prove it really was a genuine error.....answer the questions fully and clearly and get our money to us NOW
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You know what MainManRay. The fact that we are late with payments are sad, and makes me very upset. I don't have to tell you that we are looking over internal routines for input of bank details (which lead to the halt in the swift system).
But after 3 years with 600k+ payments on time we are a couple of days late now without any trust that this is caused by a genuine error, is also very sad.