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Tomas
Zombaio have always paid me on time, and on the odd occasions a wire went missing it was resent very promptly, so I accept the explanation at face value and understand that at this time of year, an unexpected blip can quickly become a major inconvenience and I do not blame you for this. It could have happened to anybody.
HOWEVER, what I believe you have done wrong in handling this situation is that instead of resubmitting the whole 14 day advance batch which now had many days overdue, you should have MANUALLY sent the overdue ones and only resubmitted a batch for the future dated ones.
Next time you screw up, please do this. You will find less grief.
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