Originally Posted by MainManRay

My advice to you is brush of the snow, pack away the christmas tree and get the bank to our money to us this week to prove it really was a genuine error.

Ive seen this many times befrore - and if you dont want a mass exodus of members on the scale of ibill and left holding a bag of bones and shreded reputation (especially after 2 weeks of missed payments, raising your processing rates and introducing a reserve all within a month), answer the questions fully and clearly and get our money to us NOW