Quote:
Originally Posted by SwirlsGirl
NAh not really, just ask a random hypothetical about how a "corrupt swift file" could cause a week or more delay in wire transfers.
Then you will have heard it from the horses mouth an not zombaios.
At least then you will know that your intelligence is being insulted by the processor you have hired to collect your funds.
Once your intelligence is proven to be insulted, then we have a trust or confidence issue and a prudent decision can be made on whether you use them anymore.
In fact let me just do that now and call my bank and float the idea past them about what type of delay can be expected from a "corrupted swift file"
Will report back asap
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SwirlsGirl, please do.
Ask if a swift file containing 14 days payments (batch) that has invalid header data will process or be rejected. Ask, if this happends during a holyday, will someone notify the sending company same day or next workday. Also ask if the new file (when generated) will go over the day or over normal swift banking days.
I honestly understand that you are upset, but please see the fact that we are running a few days behind and you will see the payments this week.