GoFuckYourself.com - Adult Webmaster Forum - View Single Post - Who is the Owner/ Big Cahuna at Hostgator?

Adraco · 01-12-2011, 09:03 AM

I think the owner's name is Brent or Brad. It used to say on their sales pages, under the support section something along the lines of:
"if you ever have problems with support, ask that your ticket get assigned to Brent (or possibly Brad) and he will personally give you the VIP treatment you deserve."

So ask to please be escalated to him.

EDIT: Yes, it's Brent, see here that sometimes domains are registered in his name:
http://support.hostgator.com/article...nformation-why

EDIT 2: It's gone from the webpage, but captured here:
"Should you ever have an issue with our traditional support mediums, simply request that your ticket be assigned to our owner, Brent. He will be more than happy to provide you with the V.I.P. attention that you deserve."
http://blog.hostgator.com/2010/09/30...eptember-2010/

01-12-2011, 09:03 AM
Adraco Confirmed User Industry Role: Join Date: May 2009 Location: Onboard an airplane around the globe Posts: 3,735	I think the owner's name is Brent or Brad. It used to say on their sales pages, under the support section something along the lines of: "if you ever have problems with support, ask that your ticket get assigned to Brent (or possibly Brad) and he will personally give you the VIP treatment you deserve." So ask to please be escalated to him. EDIT: Yes, it's Brent, see here that sometimes domains are registered in his name: http://support.hostgator.com/article...nformation-why EDIT 2: It's gone from the webpage, but captured here: "Should you ever have an issue with our traditional support mediums, simply request that your ticket be assigned to our owner, Brent. He will be more than happy to provide you with the V.I.P. attention that you deserve." http://blog.hostgator.com/2010/09/30...eptember-2010/ __________________ ---------------------------------------------------------------------------------- The truth is not affected by the beliefs, or doubts, of the majority. Last edited by Adraco; 01-12-2011 at 09:16 AM.. Reason: Hostgator owner = Brent