I asked the tech the quickest way to get ahold of Brent:
(10:47:14 AM) Max Fo: Email
[email protected] and mark the subject ATTN: Brent and we will make sure he gets it ASAP.
(10:48:13 AM) Jesse: awesome. thanks Max
(10:48:21 AM) Max Fo: You're very welcome. Can I help with anything else today?
(10:48:29 AM) Jesse: that's good. thanks
(10:48:34 AM) Max Fo: Thank you for using HostGator Live Chat. If you could take a minute to rate your experience with HostGator as well as my overall performance, that would help us to improve our customer service. To do that, just click the button that says Rate and Exit in the upper right hand corner. The survey takes less than a minute to fill out.