Originally Posted by Adraco

Suggestions for improvements:

1. Fee structure.
Right now it's very many different fees and me among others get upset when I do not understand what I'm paying for. I have my physical Payoneer card from AWE and all other accounts are connected to it as secondaries. An example, being paid from AWE costs me $1 for 2 businessdays payment, or $3 for 2 hours alternative. Being paid from Moneytree costs me $2 / $4 and being paid from FPCtraffic costs me $3 / $5. it just pisses me off to not be able to see those terms somewhere. Having a fee is one thing, but not showing it is completely different. It feels very unfair to have to wait for a payment, and first then be told how much it's going to cost you to get your money. Either make it a standardized fee, say $2 per payment, or create a tool or something where I can enter a sponsor name and see ow muh itäs going to cost me.

2. Allow for yearly payment of the fee.
The need of having to have money present to pay $2 per month just feels silly. Charge me $24 at the beginning of each year and be done with it. Or at least give us the option to choose.

3. Long response times
My primary cam sponsor have been claiming to be in the process of setting up things with you. But that has been going on for three months now and they keep telling me you guys are dragging your feet and being non-responsive or at the very least taking very long time to return answers.

4. The point of sales charge
Now, who thought up this? I'm sure it sounds like a great idea in a boarroom, but sure do piss off the people who use the product. I tried to pay $500 to my hosting company for one of my servers, and it wouldn't let me. Why? Because they system wanted to charge me $7.50 for the transaction. So when me and my host tried $490 instead, it went through. Now, my card balance is carried in USD, I'm being paid in USD from the sponsors but still have to pay an out of the country charge when paying to an American company in USD??? It sure feels like I'm being scammed on this one!

5. ACH
You, or at least this nick, mentioned somewhere earlier that one could, on a case by case basis, get an ACH account number connected to one's Payoneer account. What's the charges for such a setup, how long time does it take and where could I read more about it? Also, withdrawal from my card to my regular bank account. Without paying an amazing number of different fees, please!

That's a good start. Thank you for taking the time to answer our questions!