Whatever you do, don't use a place that charges you a percentage of what they get back for you. You should be able to find an accountant that charges about $100 to file a US return.
You need a us TIN. Taxpay id number, then you file a return, with the paper the casino gave you that shows how much they withheld, and you have to claim gambling losses for a greater amount in order to get your money back.
The % is 30% the accountant should be able to get you whatever back you have in gambling losses up to the 30%
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