Smokey,
You should have received a notification that your card has been reactivated. We do apologize for the delay, but we're glad the situation has now been resolved, and we certainly appreciate the feedback provided in this thread.
Often the bank investigation will be much faster than 5-10 days, in this case it was two days without our intervention. We do value the security measures that are in place to protect our clients. Knowing an investigation will occur given strange card activity does help to provide peace of mind.
If you encounter any issues in the future please feel free to hit me up directly, you have me on ICQ now.
Thanks!
Ruth
