Quote:
Originally Posted by Ron Bennett
Emphasis mine ... so in a round about way your company is charging for upgrades by requiring "active support" - or do all current and past purchases come with "active support" for life? If the answer is no, then my point is still valid!
Ron
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The vast majority of NATS clients are on a monthly license which always includes support & upgrades. Our one time license fee includes support & upgrades for a year and then we offer a yearly support contract which nearly all if not all one time license fee clients have.
Your point is still invalid. You implied that we update the software in order to charge for the upgrades & continue to make money. I don't recall ever charging only for an upgrade (I may be being forgetful of course), so that is certainly not the case.