Quote:
Originally Posted by TMM_John
The vast majority of NATS clients are on a monthly license which always includes support & upgrades. Our one time license fee includes support & upgrades for a year and then we offer a yearly support contract which nearly all if not all one time license fee clients have.
Your point is still invalid. You implied that we update the software in order to charge for the upgrades & continue to make money. I don't recall ever charging only for an upgrade (I may be being forgetful of course), so that is certainly not the case.
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Why would companies need to buy monthly support for an unchanging product? They presumably wouldn't unless the software kept changing - hence the constant upgrades.
Also, if upgrades are truly free, then why require the purchase of active support to get them?
Don't get me wrong, NATS has a good reputation and probably is priced right for most who use it, but to somehow portray your software company as not profiting off the constant upgrade cycle seems disingenuous to me.
Ron