Quote:
Originally Posted by lauralace
I can't think of a single 'good' reason for so many different people having tickets ignored for 12+ hours. Mojohost is online. They should be answering tickets, or at the very least send out a mass email explaining wtf.
There might be one, but I can't come up with it. If it's not a scam, why haven't we been informed there is a problem or had tickets answered?
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So you having problems for 12 hours and no one got back to you. Sounds like they having issues and providing poor customer service. But "scamming" is the not the word I would be using.
Move your sites and ask for a refund, if they don't issue it do a charge back.