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It's a mistake many companies make... redesigning their site without actually adding anything beneficial or fixing any bugs.... just like namecheap, moniker,...
end result: users have to relearn how to use your interface (never a good thing), more bugs, slower pages... and all of that gets ignored because there will always be a couple of users that like any kind of change and their feedback will be used by ignorant managers to justify their own actions and the money, time, effort, resources spent on the new design.
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