Steve / Fottage,
No Steve, this is not correct. Your account has been suspend, not "hacked".
On February 16th 2011 at 10:06pm, I sent you an email (which was CC'ed to our lawyer, Ken Zigby) notifying you that your website was in violation of our Terms of Service and Acceptable Use policies because you were directing your traffic away from the services that your customers paid for, and asked you to correct the problem within 12 hours to avoid chargebacks. Our policy on this matter (available to you via your administrator program) is very clear:
- [I]
- 6.06 Maintain DNS and connectivity:
- 6.06.01 In the event that the Licensee makes use of Licensor's billing sub-account facility, Licensee shall always maintain its domain name pointed to the domain name server (or "D.N.S.") as specifically designated by Licensor, and shall maintain connection to LCN Servers, chat model "broadcasters" and shall not redirect, point "traffic", switch or point its domain to any other domain name server unless Licensor has provided prior written authorization to do so; failure to respect this provision will cause Licensee to be liable for all damages, fines and liabilities caused by this default.
Even though this was your 4th serious violation of our Terms of Service / AUP, service to your site, we re-enabled your account when you fixed the problem.
On February 19th 2011 at 1:31 am, after we decided not to promote one of your chat models on our website (due to the other 3 AUP violations regarding attempted theft of customers and breach of trust) you sent a particularly nasty email to me notifying me that our business was done, and you had once again directed traffic to a different service thereby preventing your customers (on our CCBill account) from accessing what they paid for, making this the 5th and final AUP violation.