Originally Posted by will76

You guys do deal with a lot of complete noobs and the success rate has to be low because of that. I can't image the amount of bullshit you have to put up with.

I am sure its all there in the TOS or listed on your website and in 99% of the cases the client misses it, or doesn't read it or is ignorant to how it works. Then he gets mad and accusing you of doing something wrong. Or worst the ones that make no money will claim you ripped them off.

The only way to avoid most of that is to go over everything with them ad nauseum, every thing that is hard, how most people fail etc... so they know 100% what they are getting themselves into. I don't think you should be expected to do it to that extent, these people should investigate and know what they are getting themselves into. However, if you did i doubt you would have anyone bitching to you after they fail. Then again you would likely scare most of them away and you would have a lot less people signing up for your services.

Hell, I would have a separate page going over everything with them in detail and make them sign it, so they couldn't bitch later about these types of issues. Not a long drawn out TOS that most people dont read, but a page explaining the pitfalls, what happens if they do this or don't do that etc.

any way just my thoughts.