Ugh, I HATE AT&T. I used to have them years ago for my land line and after several EXTREMELY bad customer support experiences I vowed to never ever use that company again. My cell phone is with T-Mobile and I couldn't be happier. Especially since I frequent Europe a lot and T-Mobile has awesome reception there.
So now I can pretty much expect having billing issues again along with horrendous customer support to get it fixed.
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