Quote:
Originally Posted by CCBill Paul
We had an issue with our quick stats report this morning but that was resolved as of roughly 5am PST. As far as I'm aware there have not been any other issues but we will certainly check on this lookup problem you are having. If someone can please send me specifics I would be grateful. Thank you!
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Would it be possible to get clarification on what you mean when you say "an issue" with stats reporting.
It causes me to wonder because my quick stats show a drop from tuesday march 22nd at 31% join form submissions then a sudden drop to 0% join form submissions for wednesday march 23rd, and today thursday march 24th
Strangely we have had a flurry of signups with other processors yesterday and today. So I ask for clarity because from my standpoint maybe "the issue" you are talking about is effecting join form submission percentages for some of your other clients.
Clearly I have customers who want to join, but for past two days no one joining with ccbill?
It just seems very coincidental for "stats reporting" issues when according to my own stats reporting the past 2 days have been 0 submissions thru ccbill but plenty of submissions with other billers