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Old 03-30-2011, 07:19 AM  
Talia_Payoneer
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Join Date: Sep 2010
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Quote:
Originally Posted by MaDalton View Post
i think 11 days should be sufficient if you wanted to answer this question.

so i assume the answer is "because it makes us money" - because you speculate most people don't want to wait a couple of days
Actually, the adult boards are the only place where we see this complaint about the 2 days it takes for a payment to get through. In almost any other case - checks, transfers, ACH, etc., it usually takes more than 2 days to get your payments. Here we do it a lot faster than traditional methods. We offer you an option to get it even faster, of course, which is a bit more expensive, and in most cases people don't have a problem waiting for the 2 days or paying the extra $3 to get it in a couple of hours.

That said, I want to let you know that I am reading all of your comments on the forums, and your feedback is very important to us. As Payoneer is growing rapidly, we are debating creating specific fee structures to fit different sectors, including the adult entertainment industry specifically.

Our business is based on serving our users, and we are working hard to fit the needs of the widest base of customers possible. Please know that communication is very important to us, which is why I am now part of the company, and, like I said previously, I am here to answer any (related) questions you have about our service.

I'd like to mention, though, that it is important to compare the entire package between one company and another. Payoneer does not charge a $45 annual fee - or any annual fee, for that matter. We don't even charge a monthly fee if you do not have any funds in your account. It's literally pay as you go. We will not charge you up front - we only charge you when you start using your card, meaning we take a risk by issuing and shipping our users a card. We have no interest in charging you before you've earned any money, only when you do.
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Talia Klein
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