03-31-2011, 07:22 AM
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Confirmed User
Industry Role:
Join Date: Jan 2010
Posts: 1,145
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Quote:
Originally Posted by PayoneerTeam
Actually, the adult boards are the only place where we see this complaint about the 2 days it takes for a payment to get through. In almost any other case - checks, transfers, ACH, etc., it usually takes more than 2 days to get your payments. Here we do it a lot faster than traditional methods. We offer you an option to get it even faster, of course, which is a bit more expensive, and in most cases people don't have a problem waiting for the 2 days or paying the extra $3 to get it in a couple of hours.
That said, I want to let you know that I am reading all of your comments on the forums, and your feedback is very important to us. As Payoneer is growing rapidly, we are debating creating specific fee structures to fit different sectors, including the adult entertainment industry specifically.
Our business is based on serving our users, and we are working hard to fit the needs of the widest base of customers possible. Please know that communication is very important to us, which is why I am now part of the company, and, like I said previously, I am here to answer any (related) questions you have about our service.
I'd like to mention, though, that it is important to compare the entire package between one company and another. Payoneer does not charge a $45 annual fee - or any annual fee, for that matter. We don't even charge a monthly fee if you do not have any funds in your account. It's literally pay as you go. We will not charge you up front - we only charge you when you start using your card, meaning we take a risk by issuing and shipping our users a card. We have no interest in charging you before you've earned any money, only when you do.
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I guess $45 annual fee is your ace of spades in this. I keep hearing "we don't have annual fee" over and over again.
You are missing the point here. Its about efficiency and usability. I want to have a card that works for me as much as it does for you. if I get slammed with huge fees withdrawing my money $300 at time, I want to see some other options. So far, I don't see any.
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