GoFuckYourself.com - Adult Webmaster Forum - View Single Post - Quick introduction to Talia from Payoneer

Talia_Payoneer · 04-12-2011, 01:24 PM

Hi BigLuv,

I would really appreciate it if you would PM me or email me your account email address so that I can look into this and see what the problem is. I haven't heard of this problem (which doesn't mean they don't know). Also which partner you use, of course, since it may be with the specific partner.

The reason our fees are different per partner aren't so that we make your life harder. It would probably be easiest for us to have a flat fee structure across the board. Our service isn't offered directly to the users, but to the company. When we talk to a partner, we make a fee structure that suits that company's needs and the needs of their users. This is why fees can generally be different between partners. It's not that we make you pay a fee with one partner but not another - some partners want to pay certain fees instead of their users.

The process of signing on a new partner is a long process where we literally custom-make a pricing plan for them. Each partner knows their users better than we can. They know how their users earn their money and in what amounts and what would be best for them. In most cases, the deal made with each individual partner is, indeed, the best one that can be made.

In the same way, there will always be people who fall between the cracks, and the same goes for other companies. Take for example someone who gets one or two payments a month - these people would specifically earn a lot more money with a monthly program than an annual program, not to mention those who don't receive payments but have already paid for the card.

Again, it is REALLY important for me to stress that I am not slamming anyone else's company and procedure. On a personal level, I don't think there's only way to do things, and each company has their own decision process involved in how they structure their fees. In all cases I am sure that it is structured to fit the needs of their customers, or at least the widest group possible of their users.

I completely understand the confusion with these fees and that's why we post them under My Account (and any partner that you sign up for the card with), to minimize the confusion.

04-12-2011, 01:24 PM
Talia_Payoneer Confirmed User Industry Role: Join Date: Sep 2010 Posts: 337	Hi BigLuv, I would really appreciate it if you would PM me or email me your account email address so that I can look into this and see what the problem is. I haven't heard of this problem (which doesn't mean they don't know). Also which partner you use, of course, since it may be with the specific partner. The reason our fees are different per partner aren't so that we make your life harder. It would probably be easiest for us to have a flat fee structure across the board. Our service isn't offered directly to the users, but to the company. When we talk to a partner, we make a fee structure that suits that company's needs and the needs of their users. This is why fees can generally be different between partners. It's not that we make you pay a fee with one partner but not another - some partners want to pay certain fees instead of their users. The process of signing on a new partner is a long process where we literally custom-make a pricing plan for them. Each partner knows their users better than we can. They know how their users earn their money and in what amounts and what would be best for them. In most cases, the deal made with each individual partner is, indeed, the best one that can be made. In the same way, there will always be people who fall between the cracks, and the same goes for other companies. Take for example someone who gets one or two payments a month - these people would specifically earn a lot more money with a monthly program than an annual program, not to mention those who don't receive payments but have already paid for the card. Again, it is REALLY important for me to stress that I am not slamming anyone else's company and procedure. On a personal level, I don't think there's only way to do things, and each company has their own decision process involved in how they structure their fees. In all cases I am sure that it is structured to fit the needs of their customers, or at least the widest group possible of their users. I completely understand the confusion with these fees and that's why we post them under My Account (and any partner that you sign up for the card with), to minimize the confusion. __________________ Talia Klein Director of Community at Payoneer Email [email protected] Email me about becoming a Payoneer sponsor