Quote:
Originally Posted by Paul Markham
Maybe you should apply to them for a job as MD.
Airlines flying planes at 6,000 feet or what ever they fly at should be profitable. It;s like complaining about security checks, it's to keep you safe. Yes they need to be checked to make sure they keep the planes to a high standard, but it costs money.
People will go for a plane fare $50 cheaper all the time.
Keeping you hanging on is because they don't have tons of staff answering the phone, because tons of staff costs money.
The World went for cheap flights decades ago. http://en.wikipedia.org/wiki/Low-cost_carrier#History
Because customers demanded it. |
Airlines fly at around 30,000. 6,000 you would slam right into the bottom of the rocky mountains
Cheaper airfare was back then, this is now. What I am saying is times have changed, customer service you used to get at the airport to make sure your taken care of is piss poor now. They tell all customers to call a number which inevitably is always busy.
I've flown for many years as most have, and I see an extreme drop in customer service, outlandish fees, etc. etc.
I didn't even mention the 2 tickets I bought for the 11th that I wanted to change to the 12 and just completely abandoned because it was better to just buy another ticket. My girlfriend bought a round trip ticket, I bought 2 1 way tickets rendered useless, then my GF bought me a ticket 1 way to match her roundtrip. Out of the 4 tickets only 1 ticket was valid when we tried to check in.
That may confuse you a little but none of that should have happened with decent customer service from the start, which, has deteriorated over the past couple years and hence my entire rant /