Quote:
Originally Posted by PR_Tom
As long as the post-join page didn't hang, I doubt they'd refresh it after the sale went through, though I suppose a few might. I'm not sure you could ever prevent it, but a review site might want to mention the possibility as a matter of course. I'm guessing this is what happened? You joined after unchecking a bonus offer, then it went through, then you hit refresh?
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You make an excellent point that I could rest easier on the surfer customer service if I included a warning on text upsells. There are still banners, but I might feel better. Frustrating stuff.
That is not exactly how it happened, although you are correct that it shouldn't be an issue except in situations where a page doesn't fully load. (I don't think I can describe it in more detail without outing the sponsor and I'd rather just get people's opinions on the situation for now.)
As I just had a Time Warner service call today and they had a truck parked outside all day yesterday, I think the page loading issue which caused me to refresh was wholly an ISP thing and not at all the sponsor's fault.