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Every company has their fair share of problems & issues. Again, it's how you deal with them that matters most. We host hundreds of thousands of sites. If you think about it realistically, for every complaint you see posted, there are thousands of clients that are happy! (I only wish they posted more!!!) At times, we may take things a bit personally, but it's only because we care about our company. Especially when a virtual account has a small issue (that was already fixed mind you), and makes a post with the subject "Webair Sucks"! Somewhat uncalled for if you ask me.
While today has not been a great day for us (posting wise on this forum), we have addressed each and every issue accordingly, and are working to cure. In the end the goal is to keep our clients happy and run a successful company. This is the reason we have been in business for 15 years!
Enough said, there is work to be done!
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