Quote:
Originally Posted by ThunderBalls
Customers should not have to go through every avenue possible to have a company do the most basic shit, like setting up a basic account properly. There is no excuse for ignoring support tickets and then add insult to that at the same time you see them posting shit on here trying to get new customers. Next you'll be saying I should have flown to their office.
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I think it was Aplus hosting who said it best... 'We stopped doing email for customers... Why? Because google does it for free, even when it is the single most support intensive software there is on a webhost... In short, please use google because we save lots and lots and lots and lots of money by you using their free service'
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